At Your Service offers flat rate pricing for travel to and from most major cities and airports/points of transit.
For travel between locations in which flat rates do not exist, rates will be billed at the specific vehicle hourly rate plus any fees. Clients are billed from the time the vehicle leaves the At Your Service base until the time it returns to the At Your Service base. All reservations that are billed on an hourly basis, will be billed a minimum of thirty minutes travel time (portal time) each way plus the time the passenger is in the vehicle.
A guarantee of payment in full is required to reserve a vehicle. Gratuity is included, unless otherwise stated. Stop time, wait time, two-way tolls, airport fees, parking charges and any holiday surcharges will also be added to the base if applicable.
For all point-to-point reservations, there is a 10 minute grace period before wait time charges apply. After 10 minutes, wait time will be based on the hourly rate.
At Your Service is able to monitor all commercial flights. Therefore, wait time is not charged for any clients arriving on a commercial flight. At Logan Airport, TF Green Airport or other airports the grace period after arrival is 45 minutes for domestic flights and 60 minutes for international flights.
Clients requesting stops on route during a point-to-point transfer will be charged a minimum of $20.00 per stop.
Clients requesting stops off route for point-to-point reservations will be based on the vehicle's hourly rate.
Refunds will be issued if At Your Service, which reserves the right to cancel a reservation, initiates the cancellation.
If a client cannot locate their Chauffeur, they are asked to call 508-238-5466 to avoid a 'no show' fee which is equal to the base fare and all applicable fees.
At Your Service shall not be liable for damaged or lost baggage, personal belongings, or any items left in the vehicle. At Your Service also shall not be liable for circumstances beyond its reasonable control including but not limited to acts of God.